Free Shipping! on accessories w/ purchase of autoharp

1. What is your shipping policy?

Our shipping policy can be found at: http://www.webdirectbrands.com/user_agreement.aspx

2. What is your return policy?

Our return policy can be found at: http://www.webdirectbrands.com/user_agreement.aspx

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4. How does your price match guarantee work?

Our price match policy can be found at: http://www.webdirectbrands.com/user_agreement.aspx

5. I have an older 15 chord autoharp, can I convert this to 21 chord?

The 21 chord kit that is produced for us by Oscar Schmidt is made in China, and would be a direct fit on a new, China made instrument (a fair estimate is anything made past the mid to late 1980's as well) Although some people have luck with the kit as a starting point on an old instrument conversion, it is not for the timid. We have been told by customers that the spacing precut in the felts do not line up perfect, particular on the outsides of the chord bar. And that some tooling and drilling is required on the brackets sometimes on an old instrument conversion. The measurements are as follows- total width of chord bar is 10 and 3/16" . The comb that supports the bars is 6 and 1/4" . And the cover that goes over everything is 11" x 6 and 5/8" .

6. How do I know if your autoharps are Chromatic or diatonic?

All Autoharps manufactured by Oscar Schmidt are tuned Chromatic when sold. Every autoharp could be tuned Diatonic, it would be up to the owner to re-tune them.

7. What is an autoharp?

An autoharp is a stringed musical instrument that allows players to create chords by pressing chord bars while strumming the strings. It is popular in folk, country, bluegrass, gospel, and traditional American music because it is easy to learn yet capable of producing rich, full accompaniment.

8. Which Autoharp is the lightest?

Oscar Schmidt told me the 73 series OS73B (15 chord), and the OS73C (21 chord) are the lightest models they have. The average weight is 9-10 pounds.

9. What is the difference between a 15-chord and a 21-chord autoharp?

A 15-chord autoharp includes the most commonly used chords and is perfect for beginners or casual players. A 21-chord autoharp offers additional major, minor, and seventh chords, making it better suited for advanced players, performers, and musicians who play a wider variety of music.

10. Does the OS11021 Autoharpstore.com is selling have the pick up installed?

There are 4 OS11021 models. They are the OS11021FN, OS11021FNE, OS11021FHSE and the OS11021FHS. The only two that have an electric pickup are the OS11021FNE and the OS11021FHSE. The "E" at the end of the AutoHarp model numbers designates if they have the electric pickup on ALL the models. If it does not have the "E" in the model number it is not an electric model, it is strictly an acoustic model. There is a pickup that can be added to the 21 chord models if wanted for acoustic models, it is part AP442.

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